There are several ways to reach the Help Desk Team at Agility Technology Group:

1.  Send an email to  This will create a support ticket and notify our entire team.

2.  Call (205) 543-7880 and press 1 to connect to our Support queue, which rings all phones.  In the event that no one is available to pick up your call, please leave a voicemail and a team member will call you back ASAP.

3.  Log onto the customer portal and create a new support ticket or update an existing ticket.  Your user account must be setup and approved by the ATG staff before you will be able to logon.